Terms of Service

Effective Date: 2026-04-29
Last Updated: 2026-04-30

1. Acceptance of these Terms

These Terms of Service (the "Terms") constitute a binding agreement between you and Bullseye Interviews Inc., a Delaware corporation ("Company," "we," "us," or "our"), the operator of MoldRemovalCheck.com (the "Site") and the related services described in these Terms (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services.

IMPORTANT — ARBITRATION AND CLASS-ACTION WAIVER: Section 12 contains a binding arbitration agreement and a class-action waiver. By using the Services, you agree to resolve disputes individually through arbitration rather than in court, except as expressly provided. Read Section 12 carefully.

2. Description of the Services

The Services consist of:

• An online mold-assessment questionnaire that produces a personalized "Resolution Path" output, including general guidance about your situation;
• An optional matching service that, where appropriate based on your assessment, connects you with vetted third-party mold inspection or mold remediation providers, primarily through the Service Direct pay-per-call marketplace (operated by Sagax Media, LLC d/b/a Service Direct) and, in some cases, with directly-contracted mold service providers. All calls are initiated by you from the click-to-call surface on your results page; we do not call or text you;
• Educational content about mold, moisture, and home environmental conditions, drawing from publicly-published guidance from the U.S. Environmental Protection Agency (EPA) and the U.S. Centers for Disease Control and Prevention (CDC);
• Email communications, where you have provided email opt-in consent at form submission.

We are a diagnostic-and-matching service, not a mold inspection or remediation contractor. We do not perform mold testing, inspection, removal, or remediation work. We do not employ or supervise the contractors to whom we route leads.

3. Eligibility

To use the Services you must be:

• At least 18 years of age;
• A resident of the United States;
• Capable of entering into a binding contract under applicable law.

The Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16 (see our Privacy Policy).

4. Your responsibilities

4.1 Accurate information

You agree to provide accurate, current, and complete information when using the Services, including in the assessment and any contact form. We rely on the information you provide to determine whether and how to route you to a service provider; inaccurate information may produce inappropriate routing.

4.2 Lawful use

You agree not to:

• Use the Services for any unlawful purpose, or in violation of any applicable law or regulation;
• Submit an email address, ZIP code, or other identifier that is not your own or that you do not have permission to provide;
• Attempt to gain unauthorized access to the Services or any systems or networks connected to the Services;
• Interfere with or disrupt the Services or servers or networks connected to the Services;
• Use automated means (bots, scrapers) to access the Services without our prior written consent;
• Reverse-engineer, decompile, or disassemble any part of the Services;
• Use the Services to harass, defame, or harm any person.

4.3 Independent verification

The Services provide general educational content and matching with third-party contractors. We do not verify, in real time, the licensing, insurance, or quality of the contractors you may be connected with. You are responsible for independently verifying that any contractor is properly licensed in your jurisdiction (where required), carries appropriate insurance, and meets your needs before engaging them. State licensing requirements for mold inspection and remediation vary; see Section 6.

5. The Resolution Path output is general guidance, not professional advice

The Resolution Path output and any educational content provided through the Services are general informational guidance based on the information you provide and on publicly-published EPA and CDC mold guidance¹. It is not:

• A professional mold inspection;
• A professional medical, environmental, engineering, legal, insurance, or real-estate opinion;
• A guarantee of the accuracy or completeness of any conclusion about the conditions in your home;
• A substitute for an in-person inspection by a qualified, licensed mold professional or for medical advice from a licensed clinician.

Health decisions, including any concern that your living environment may be affecting your health, should be made in consultation with a licensed healthcare provider. We do not provide medical advice and do not make claims about specific health outcomes from mold exposure.

6. Third-party contractors — no warranty, independent relationship

6.1 We are not the contractor

When the Services match you with a mold inspection or remediation provider — whether through Service Direct or directly — that provider is an independent third party. We are not the contractor. We do not employ, control, supervise, or direct the contractor's work. We do not set the contractor's pricing, scope of work, methods, materials, or timeline.

6.2 No warranty on third-party work

To the fullest extent permitted by law:

• We make no representation or warranty as to the quality, safety, suitability, pricing, timeliness, or outcomes of any work performed by any third-party contractor.
• We do not guarantee that any contractor will provide work that resolves your situation or that the work will be free of defects.
• We do not guarantee that any "free inspection" or similar offer made by a contractor will, in fact, be free, except where the contractor has explicitly committed in writing to provide such services without cost.
• We do not guarantee any specific pricing range, timeline, or outcome.

6.3 Your duty to verify

You are solely responsible for verifying, before engaging any contractor:

• The contractor's licensing in your state, where required (mold-specific licensing is required in Texas, Florida, New York, Louisiana, California (C-22 specialty contractor classification for mold abatement), Maryland, and certain other jurisdictions; verify with your state's licensing authority);
• The contractor's insurance coverage (general liability, workers' compensation);
• The contractor's certifications (e.g., IICRC certification for water/mold remediation);
• The contractor's reputation and references;
• The contractor's written scope of work and pricing before agreeing to any service.

6.4 Disputes with contractors

Any dispute, claim, or controversy arising out of work performed by a third-party contractor is between you and the contractor. We are not a party to that relationship and have no liability for the contractor's acts, omissions, or work product. You should pursue any such dispute directly with the contractor and, where appropriate, with state licensing authorities, consumer protection agencies, the contractor's insurance carrier, or the courts.

7. Insurance, financial, and legal matters

The Services do not provide insurance advice, claims-handling assistance, financial advice, or legal advice. We do not represent that any contractor's work will be covered by insurance, that any insurance claim will be approved, or that any specific outcome will result from any insurance process. Any insurance, financial, or legal questions should be directed to your insurance carrier, financial advisor, or attorney as applicable.

8. Disclaimer of warranties

To the fullest extent permitted by law, the Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including without limitation:

• Warranties of merchantability, fitness for a particular purpose, title, and non-infringement;
• Warranties that the Services will be uninterrupted, error-free, secure, or free of viruses or harmful components;
• Warranties as to the accuracy, completeness, reliability, or timeliness of any content, including the Resolution Path output, educational content, or any contractor information;
• Warranties as to the work, conduct, qualifications, licensing, or insurance of any third-party contractor.

Some jurisdictions do not allow exclusion of certain warranties; the above exclusion applies to the maximum extent permitted by law.

9. Limitation of liability

To the fullest extent permitted by law:

• No special, indirect, or consequential damages. In no event shall the Company, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, arising out of or related to your use of the Services or any third-party contractor's work.
• Liability cap. The Company's total aggregate liability to you for any and all claims arising out of or related to these Terms or the Services shall not exceed the greater of (a) one hundred U.S. dollars ($100) or (b) the total fees, if any, you have paid us in the twelve (12) months preceding the event giving rise to the claim. (We do not currently charge consumers fees for the Services; the practical effect is a $100 cap.)

These limitations apply whether the claim is based in contract, tort (including negligence), strict liability, or any other theory, and whether or not we have been advised of the possibility of such damages.

Some jurisdictions do not allow limitation of liability for certain damages; the above limitation applies to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of the Services;
• Your violation of these Terms;
• Your violation of any law or any rights of any third party;
• Any inaccurate, false, or misleading information you submit through the Services;
• Any dispute between you and any third-party contractor with whom you are connected through the Services.

11. Communications and consent

Consent is collected at two surfaces, each scoped to the action that surface enables:

• Email opt-in at form submission. By checking the consent box and submitting the assessment form, you provide your electronic signature and consent to receive your Resolution Path and follow-up educational emails from MoldRemovalCheck, and you agree to this Terms of Service and our Privacy Policy. We do not collect your telephone number at form submission and we do not call or text you. You may unsubscribe from email at any time by following the instructions in any message or by contacting us at felipe@pipenomics.com.
• Click-to-call click-wrap on the results page (Premium tier only). If your assessment indicates that professional inspection or remediation may be appropriate, you may choose to call a vetted local provider from the click-to-call surface on your results page. By entering your ZIP, checking the consent box, and clicking the reveal button on that surface, you acknowledge that the call you are about to place is initiated by you (we do not call you), that your phone number (caller ID) will be visible to the receiving provider through the call-routing infrastructure when the call connects, and that calls may be recorded by the receiving provider and the routing platform with disclosure made at the start of the call. Bullseye Interviews Inc. and Service Direct facilitate the routing; neither initiates outbound contact with you.

Any follow-up communication between you and the receiving provider after a user-initiated call is between you and that provider. We do not pre-authorize the receiving provider to call back, text, or otherwise contact you. See our Privacy Policy for full detail on how the two consent surfaces operate.

12. Binding arbitration and class-action waiver

Read this section carefully — it affects your legal rights.

12.1 Agreement to arbitrate

Except as provided in Section 12.5, any dispute, claim, or controversy arising out of or relating to these Terms or the Services (each a "Dispute") shall be resolved exclusively through binding individual arbitration, governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq.², rather than in court.

12.2 Arbitration procedure

• Arbitration will be administered by JAMS or, at your option, the American Arbitration Association (AAA), under their applicable consumer arbitration rules in effect at the time the Dispute is initiated.
• The arbitration will be conducted by a single arbitrator.
• The arbitration will be held in Delaware, or, at your election if AAA Consumer Arbitration Rules apply, in a location reasonably convenient to you, or by videoconference.
• The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
• The party initiating arbitration is responsible for filing fees up to the maximum amount applicable under JAMS or AAA consumer rules; we will pay any additional administrative or arbitrator fees as required by those rules.

12.3 Class-action waiver

You and the Company agree that any Dispute will be resolved on an individual basis only. You and the Company waive the right to participate in a class action, class arbitration, consolidated action, mass action, or representative action, except where such waiver is prohibited by law. This waiver is a material part of this arbitration agreement; if a court or arbitrator finds the class-action waiver unenforceable, the entire Section 12 (other than this sentence) shall be unenforceable and the Dispute shall proceed in court³.

12.4 30-day right to opt out of arbitration

You may opt out of this arbitration agreement by sending written notice to felipe@pipenomics.com within 30 days of first using the Services. The notice must include your full name, address, phone number used with the Services, and a clear statement that you wish to opt out of arbitration. Opting out of arbitration will not affect any other portion of these Terms.

12.5 Exceptions

Notwithstanding Section 12.1:

• Either party may bring an action for injunctive or other equitable relief in court to protect intellectual property or confidential information;
• Either party may bring an action in small-claims court if the claim qualifies under that court's rules;
• Either party may report a Dispute to a government agency (e.g., FCC, FTC, state attorney general).

12.6 Severability of arbitration provisions

If any portion of Section 12 (other than the class-action waiver) is found unenforceable, the remaining portions shall remain in effect. The class-action waiver is non-severable as described in Section 12.3.

13. Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles, and by applicable U.S. federal law (including the Federal Arbitration Act for purposes of Section 12). Subject to Section 12, any action that is not subject to arbitration shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to personal jurisdiction and venue in those courts.

14. Termination

We may suspend or terminate your access to the Services at any time, with or without cause, with or without notice. You may stop using the Services at any time. Sections that by their nature should survive termination — including Sections 5–10 (disclaimers, limitations, indemnification), 12 (arbitration and class waiver), 13 (governing law), and 16 (general provisions) — will survive.

15. Intellectual property

The Site, the Resolution Path output, and all content, features, and functionality are owned by the Company or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Services, or reverse-engineer or extract source code, except as expressly permitted in these Terms.

16. General provisions

16.1 Entire agreement

These Terms, together with the Privacy Policy and the consent disclosures presented at form submission and at the click-to-call surface on the results page, constitute the entire agreement between you and the Company with respect to the Services and supersede all prior or contemporaneous understandings.

16.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force, except as expressly provided in Section 12.6.

16.3 No waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

16.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms freely, including to a successor in connection with a merger, acquisition, or sale of assets.

16.5 Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control.

16.6 Notices to us

Notices to the Company should be sent to felipe@pipenomics.com and to Bullseye Interviews Inc., 3170 Coral Way, Apt 1715, Miami, FL 33145.

16.7 Notices to you

Notices to you may be sent to the email address you provide, by posting on the Site, or by other reasonable means.

16.8 Headings

Section headings are for convenience only and do not affect interpretation.

17. Changes to these Terms

We may update these Terms from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated by reasonable means (e.g., a notice on the Site or, where we have your email, an email). Continued use of the Services after a change constitutes acceptance of the updated Terms.